Shipping Policy

1. General Information

All artworks are carefully packaged and shipped from Germany.

We currently offer worldwide shipping unless otherwise stated in the product description.

2. Processing Time

Orders are processed within 3–7 business days after full payment has been received.

Custom or commissioned artworks may require a longer processing time, which will be communicated individually.

3. Shipping Methods and Carriers

We ship with trusted carriers such as DHL, UPS, or FedEx, depending on the destination and size of the artwork.

Each shipment includes tracking and insurance.

4. Shipping Costs

Shipping costs are calculated during checkout and depend on the destination, size, and weight of the artwork.

International shipping fees may vary. Any applicable customs duties or taxes are the responsibility of the buyer.

5. Delivery Times

• Germany: 2–5 business days

• Europe: 5–10 business days

• Worldwide: 7–21 business days

Please note that delivery times may vary due to customs procedures or carrier delays.

6. Packaging

Each artwork is securely packaged to ensure safe transportation.

Original artworks are typically shipped in sturdy boxes or reinforced art crates.

7. Damages During Shipping

If your artwork arrives damaged, please contact us immediately at art@sezaicitak.com with photos of the damage and the packaging.

We will assist you with the claims process and offer a solution.

8. Questions

If you have any questions about shipping or special delivery requests, feel free to contact us at:

Sezai Citak

Email: art@sezaicitak.com

Address: Arnulfstraße 143, Germany

Die Erklärungen und Informationen, welche auf dieser Seite bereitgestellt werden, sind ausschließlich allgemeine Erklärungen und Informationen, um die eigenen Versandbedingungsunterlagen zu verfassen. Dieser Text sollte nicht als Rechtsberatung oder Handlungsempfehlung angesehen werden, da wir im Voraus nicht wissen können, wie die spezifischen Versandbedingungen lauten, die zwischen dem Unternehmen und dessen Kunden etabliert werden sollen. Wir empfehlen, eine Rechtsberatung in Anspruch zu nehmen, um ein Verständnis für die Materie zu erlangen und die eigenen Versandbedingungen zu erstellen.